After cleaning my pit I started a cook and noticed immediate temp issues with the readout. The digital ladder constantly shows as going down and the readout never shows as going down or up...it always stays at the last number entered. The Blue cool down light also stays on during the cook.
Yes I did unplug after the last use and plugged in as usual at the start up. I have not yet checked for permatex leaks as it is night time. I did not use any water and the pellets are definitely not wet. Firmware is up to date (u26) with a build date of 7/2/14 on serial # 16436
Thus could be a damaged or bad thermocouple. Please contact us directly at [email protected] or 877.409.6337, option 2
Thanks Herb, just sent an email to customer support and I do have the correct permatex from a previous issue but I did not find any cracks in the seal.
Great customer support as always! Four days from posting/emailing to delivery and installation. Thanks again to Joey @customer support and Herb for what looks like the correct diagnosis!
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