Heat Damper slide issues
Posted: January 27th, 2016, 7:02 pm
Take a look at this. I am a bit concerned here. This is about the 6 or 7th cook on my grill and I went to adjust the heat damper in (for direct grilling) and it would not budge. I pulled and pushed a bit and finally pulled the grates and heat management plate out and found that the slide that the diffuser rides on is completely loose. See pictures. What happened?? What do I need to do to fix? I assume its under warranty and I am in Wichita but what are my next steps?
SN# 21813
Date: 11-03-15
640 on comp cart
I was able to manipulate the plate with two hands and move it, so we are still cooking tonight!
SN# 21813
Date: 11-03-15
640 on comp cart
I was able to manipulate the plate with two hands and move it, so we are still cooking tonight!