December 5th, 2016, 6:59 am
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
Hi all I was cooking at a show on Friday night and my grill went off half way through cook thought it was fuse did not have any with me but have just replaced both fuses this morning and still no go !!!
December 5th, 2016, 11:03 am
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
Are you plugged into a GFCI outlet? If so is it tripped?
Are you using an extension cord?
Yoder_Herb
December 5th, 2016, 1:37 pm
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
Hi Herb power is not tripped and no extension cord machine is just not powering up
December 5th, 2016, 2:28 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
Is this a comp cart model?
I assume you have tested the outlet with something else and have found that there is power.
Is the power cord fully seated in the socket on the cooker?
Yoder_Herb
December 5th, 2016, 2:56 pm
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
Yes it's a 1500 comp cart and have tested power socket with a lamp
December 5th, 2016, 3:03 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
Underneath the cart, under the hopper, behind the power socket, is a power extension that plugs into the side of the hopper, is it fully seated?
Yoder_Herb
December 5th, 2016, 3:34 pm
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
Yes it's definately seated
December 5th, 2016, 3:49 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
Time to take the end panel off the hopper and check wires.
Yoder_Herb
December 5th, 2016, 3:55 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
To better serve you, please send an email with the following information to [email protected]:
Full name
shipping address
contact phone number
serial number and build date from the door plate
reference this threat on the forum.
Yoder_Herb
December 5th, 2016, 4:16 pm
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
December 5th, 2016, 4:47 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
We have not received the email.
Yoder_Herb
December 5th, 2016, 6:20 pm
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
December 5th, 2016, 7:23 pm
Site Admin
- Joined: April 18th, 2014, 3:12 pm
- Posts: 2408
December 7th, 2016, 6:26 am
* Abilene *
- Joined: September 9th, 2016, 3:49 am
- Posts: 20
Thanks to yoder support team all sorted many thanks keep up the good work
December 12th, 2016, 11:19 am
* Abilene *
- Joined: August 14th, 2016, 2:42 pm
- Posts: 5
Out of interest, what was the issue?
I feel like i started to watch a film and someone's taped over the ending... hahaha...
December 12th, 2016, 7:17 pm
* Kingman *
- Joined: September 3rd, 2014, 11:04 pm
- Posts: 422
Ohh yea. I used to be big into building home PCs with watercooling to cool the bits. It gets complicated at times. Help on many forums and never know if the help was good or they gave up. Always wanted to know. We called them info (our life typing helpful replies) vampires. You spend 2-5 hours over a few weeks writing posts to help and then... Poof, they go back to the casket for sleep. To be never heard from again.
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