Yoder YS480/YS640 Heat Diffuser Plate Update Program (USA only)
Yoder Smokers recently changed the design of the heat diffuser plate for the YS480 and YS640. The new heat diffuser plate is reinforced to allow higher heat cooking without removing the diffuser (this is NOT the optional 2 piece diffuser). The new reinforced diffuser plate started shipping in all cookers January of 2016.
To allow all customers, with the original heat diffuser plate, to take advantage of this new reinforced heat diffuser plate, Yoder Smokers is offering an update for $29.95 for the YS640 and $26.95 for the YS480. This is a shipping and handling fee, and is only available directly from Yoder Smokers. (*Tax will apply to this transaction if you are in the state of Kansas*)
Here is how to qualify for the update:
1. Register your cooker using this link: http://www.yodersmokers.com/warranty-registration-form
2. Forward the verification email that you receive after registering, to [email protected] and request the reinforced heat diffuser update.
3. We will contact you for your payment information and process your order.
If you have already registered your cooker, follow these steps:
1. Send [email protected] a request for the new reinforced heat diffuser plate, and include your full name, zip code, serial number, and model.
2. We will verify the registration and call you for your payment information and process your order.
Is this program for the 2 piece difusser with the trap door? If not, is there a discount to get the 2 piece rather than a 1 piece?
This is not for the 2 piece. It is for the new reinforced standard heat diffuser. The 2 piece diffuser is not part of the update program.
What temp is this new diffuser rated for?
It as tested it at the highest heat the cooker is capable of producing. Is there a concern?
Not at all was just curious.
Thank you Herb!
Herb
Will this program be available to Canadian owners and if so when do you expect them to ship.
Thanks so much
Coffeebob wrote:Herb
Will this program be available to Canadian owners and if so when do you expect them to ship.
Thanks so much
Logistics of the program outside the USA take time and obviously cost much more. This is being worked on now. At this point we have no timeframe that we can pass on to you.
What about Canadians who live close to the border and the plate can be shipped to a USA address?
I do not believe that there is an issue at all with this, as long as it ships to an address in the US. Follow the directions, and when you are called for payment, make sure that the ship-to address is communicated.
I just received and used my 2 piece diffuser plate and in my opinion I would rather have that. My old diffuser plate was warping and with the option to get it replaced for $29 is great. But after using the 2 piece diffuser plate I would rather spend the money to buy it, it just makes it way to convenient in my opinion.
Is there a picture of the new one so I can see if it was included in the YS640 I bought in January? I bought it in Canada because it was the closest dealer to me.
Skwerl1 wrote:Is there a picture of the new one so I can see if it was included in the YS640 I bought in January?
If your build date is January 2016, you have the new plate.
Hey Herb...whats the expected time frame from when we completed the form to when the new diffuser should arrive? I sent in the information, but I have yet to receive a confirmation email to send to customer service. I was just curious. Thank you.
The email should have been immediate. Check your spam/junk/trash.
swinosbbq2008 wrote:Hey Herb...whats the expected time frame from when we completed the form to when the new diffuser should arrive? I sent in the information, but I have yet to receive a confirmation email to send to customer service. I was just curious. Thank you.
Mine shipped the day after. Rep called me in my availability time frame, received it 2 days after it shipped.
Great service!
Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.
I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.
gizmo wrote:Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.
I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.
Do you get an error if you try to register again?
Send an email in anyway, we can check if the registration information came through to us.
Hello Herb,
I have registered, ordered and paid for mine. I got the receipt but never got shipping information as to when it will be shipped.
I have paid on 02/25/2016. Do you know when mine will ship?
You will receive shipping confirmation when it ships.
Yoder_Herb wrote:gizmo wrote:Yoder_Herb wrote:The email should have been immediate. Check your spam/junk/trash.
I have not received an email confirmation on my registration either. Just went through my junk and spam and can't find anything.
Do you get an error if you try to register again?
Send an email in anyway, we can check if the registration information came through to us.
Thanks for the help. I sent in an email and received a call
Got mine today. Joey works fast.
Hello Herb,
New YS640 owner here...my build date shows January 11, 2016....but I received the old diffuser plate. When you say manufactured January 2016, did you mean, AFTER the 11th?
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